For Clinics & Hospitals

1

Create Your Organization

Business setup — name, slug, and details

After you sign up as an organization owner, complete Business setup: organization name, a unique slug (used in your clinic URL), and an optional description. That registers your tenant in HealyNG before you move on to billing.

2

Choose a HealyNG Package

Prepaid packages, trial, Paystack checkout

New clinics start with a 1-month trial and appointment credits. Buy a prepaid package (Solo, Starter, Growth, or Enterprise) when you need more credits — one-time pricing via Paystack. Every package includes WhatsApp Care and email + WhatsApp reminders while credits remain. Enterprise or custom pricing may prompt you to contact sales.

3

Run Your Clinic in Manage

Providers, WhatsApp Care, patient billing, and operations

You land in Manage to oversee the organization. Invite providers, manage appointments, connect WhatsApp Care so patients can book and get join links in chat, and under Settings configure how patients pay—free booking, patient subscription plans, or pay-per-appointment—plus branding and service pricing. Patients use your org experience (including subdomain) to register and book.

For Patients

1

Register & Verify

Email or phone, then a verification code

To join a specific clinic, use its subdomain or registration link with the organization parameter so your account is tied to that provider.

2

Open Your Patient Dashboard

Home for care, billing, and tools

After verification you sign in to the dashboard, where you can book appointments and view your consultations.

3

Meet Billing Rules (When Your Clinic Requires It)

Subscription or pay-per-visit

Each clinic chooses how patients pay: free booking, an active patient subscription, or pay per appointment. If booking is blocked until you pay or subscribe, complete checkout under Billing first—then return to appointments.

4

Book & Join Your Visit

Appointments and video call

Request visits under Appointments. When a virtual visit is scheduled, open the linked consultation and use Join video to enter the secure room (video call). In-person visits follow the same appointment and consultation flow without the video step.

5

Follow Up in One Place

Prescriptions, records, and documents

After your visit, review prescriptions, medical records, uploaded documents, and past consultations from the same dashboard—no separate portal.

Why Choose HealyNG?

24/7 Access

Access healthcare services anytime, anywhere. No need to wait for office hours.

No Commute

Skip the travel time and waiting rooms. Get care from the comfort of your home.

Secure & Private

Your health data is protected with encryption, access controls, and NDPR-aligned practices.

Cost Effective

Transparent pricing with no hidden fees. You control your revenue.

Ready to Get Started?

Clinics and hospitals use HealyNG to deliver care.