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Self-serve · live on day one

The WhatsApp front desk for your clinic

Healy answers patients on WhatsApp around the clock, books and confirms appointments in the clinic system you already use, and hands anything clinical or sensitive to your staff.

Create your clinic accountSee how it works
  • No medical advice, ever
  • Patients verified before any change
  • Every action audited
Booking confirmedWritten to the clinic system
Reminder sentPatient tapped “Confirm”
Answers around the clockEvenings, weekends and lunch rush included.
Uses your clinic systemBookings land where your team already works.
Staff stay in controlAnything sensitive goes to a person.
Live on day oneSign up and set up yourself, no project.
Why Healy

Less time on the phone. More time with patients.

The front desk is where clinics lose the most hours. Healy takes the repetitive work off it.

TodayPhones ring all morning with the same five questions.

With HealyHours, fees, directions and FAQs are answered on WhatsApp from content you approved.

TodayReceptionists spend afternoons calling to confirm tomorrow's list.

With HealyPatients confirm with one tap. Your team only calls the few who didn't reply.

TodayMessages get lost between personal phones and sticky notes.

With HealyEvery request becomes a task with an owner and a due time inside opening hours.

Features

Everything your front desk does on WhatsApp

One assistant for patients, one dashboard for your team, and your clinic system stays the source of truth.

Appointments on WhatsApp

Patients book, reschedule and cancel in a chat. Every change is written to your clinic system and checked before the patient is told it's done.

Reminders that get answers

Automatic reminders before each visit with confirm and reschedule buttons. Quiet hours and patient consent are respected.

Unconfirmed call list

A daily list of patients who haven't confirmed or couldn't be reached, so your team calls only the people who need it.

Answers you approved

Opening hours, closures, payments, insurers and FAQs come only from content your clinic published. No guesswork.

Shared inbox with takeover

See every conversation, step in with one click, reply as the clinic, and hand back to the assistant when you're done.

Smart handoff to staff

Billing, results, complaints and anything clinical are routed to the right role with a clear due time, and the patient is told who will reply.

How it works

Sign up, set up, go live

No implementation project. Your clinic gets started on its own, the same day.

  1. 1

    Sign up

    Create your clinic account in a couple of minutes. You become the clinic admin.

    • Your clinic's name
    • Your work email and password
    • No sales call needed
  2. 2

    Set up

    A guided checklist walks you through everything the assistant needs.

    • Opening hours and clinic profile
    • Connect your clinic system and WhatsApp number
    • Publish answers and invite your team
  3. 3

    Go live

    From day one the assistant answers patients and your team works from the dashboard.

    • Bookings and confirmations on WhatsApp
    • Reminders and a daily call list
    • Tasks for everything that needs a person
Start your setup
For your team

A dashboard your front desk will actually use

Your staff see the day's schedule, who still needs a call, and every request that needs a person, in one place.

  • Today at a glanceThe live schedule from your clinic system, with who confirmed, who's awaiting a reply and who asked to change.
  • Tasks with owners and due timesRequests are grouped by category and role, with due times that count only your opening hours.
  • A full audit trailEvery booking, message, setting change and staff action is recorded for your admins to review.
Security & privacy

Built for patient data from the first line of code

Healthcare data needs more than a password. These protections are part of every clinic account.

Your clinic's data stays yours

Each clinic is isolated at the database level, so one clinic can never see another's patients.

Patients are verified first

A WhatsApp number isn't proof of identity. Patients confirm who they are before any appointment is shown or changed.

Role-based access

Admins, receptionists and billing staff each see what their job needs. Removing someone takes effect immediately.

Everything is audited

An append-only trail of who did what and when, available to your clinic admins.

Read about our security
FAQ

Questions clinics ask us

Something else on your mind? Get in touch.

Does Healy give medical advice?

No. Healy handles administration only: appointments, reminders, clinic information and routing. Anything clinical is passed to your staff, and patients are told to contact emergency services in an emergency.

Which clinic systems does Healy work with?

Healy connects to your practice-management system so bookings land where your team already works. We add systems one at a time; the setup checklist shows what's available. If yours isn't listed yet, contact us.

Do we need a new WhatsApp number?

You need a WhatsApp Business number for the clinic. During setup you connect it to Healy, and the assistant replies from your clinic's name.

What happens when a patient asks something the assistant can't handle?

It creates a task for the right person on your team, with a due time inside your opening hours, and tells the patient who will get back to them. Your staff can also take over any conversation at any time.

How long does setup take?

Signing up takes a couple of minutes. The setup checklist then covers your clinic profile, your clinic system, your WhatsApp number and your team, and the assistant starts working as soon as the required steps are done.

Can several staff members use it?

Yes. Clinic admins invite colleagues as admins, receptionists or billing staff. Each person has their own login, and one person can belong to more than one clinic.

How is patient data protected?

Clinics are isolated from each other at the database level, staff access is role-based, patients are verified before appointment details are shared, and every action is audited. See the security page for details.

How much does it cost?

Healy is in early access. Create an account to get started, or contact us to talk about pricing for your clinic.