Terms of Service

Our terms of service explain how you can use our telemedicine platform and services.

1. Acceptance of Terms

By accessing or using Healy, you agree to be bound by these Terms of Service. If you do not agree, do not use our platform. We reserve the right to modify these terms at any time; continued use constitutes acceptance.

2. Description of Service

Healy provides a B2B telemedicine platform for clinics and hospitals. We enable video consultations, appointment scheduling, patient management, and integrated payments. Services are provided as-is, and we do not guarantee uninterrupted access.

3. User Accounts

You must provide accurate information when creating an account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. You must notify us immediately of any unauthorized use.

4. Acceptable Use

You agree not to use Healy for unlawful purposes, to violate any applicable laws, to infringe on others' rights, or to transmit harmful content. Healthcare providers must maintain appropriate licensure and comply with medical practice standards. We may suspend or terminate accounts that violate these terms.

5. Healthcare Disclaimer

Healy is a technology platform. We do not provide medical advice. The relationship is between patients and healthcare providers. Providers are solely responsible for the care they deliver. We are not liable for clinical decisions or outcomes.

6. Fees and Payment

Fees are determined by your subscription or usage plan. You agree to pay all applicable fees on time. Failure to pay may result in service suspension. Refund policies are outlined in your plan agreement.

7. Intellectual Property

Healy and its content, branding, and technology are owned by us or our licensors. You may not copy, modify, or distribute our materials without written permission. You retain rights to data you input.

8. Limitation of Liability

To the maximum extent permitted by law, Healy is not liable for indirect, incidental, special, or consequential damages. Our total liability is limited to the amount you paid us in the twelve months preceding the claim.

9. Termination

We may terminate or suspend your access at any time for breach of these terms. You may terminate by ceasing use and closing your account. Upon termination, your right to use the service ceases immediately.

10. Governing Law

These terms are governed by the laws of Nigeria. Any disputes shall be resolved in the courts of Nigeria. For international users, additional terms may apply.

11. Contact

For questions about these Terms of Service, contact us at info@healy.ng or through our Contact page.